Frequently Asked Questions
Everything you need to know about creating your dream outdoor space.
What are your standard shipping times for patio furniture?
Most in-stock items are processed within 2-3 business days. Large furniture sets are shipped via freight and typically arrive within 7-14 business days depending on your location.
Are your products weather-resistant?
Yes, our collections are specifically designed for outdoor durability. We use materials like powder-coated aluminum, UV-resistant synthetic wicker, and high-performance Sunbrella fabrics to withstand various climates.
What is your return policy for outdoor decor?
We offer a 30-day return policy for most items in their original packaging. Please note that custom orders and final sale items are not eligible for return.
Do you offer assembly services for large structures?
While our products come with detailed assembly instructions, we partner with third-party professional assembly services in many areas. You can select the 'Expert Assembly' option at checkout if available for your zip code.
How do I care for my teak furniture?
Teak will naturally develop a silver-gray patina over time. To maintain the original honey-gold color, we recommend applying a teak sealer once a year and cleaning regularly with mild soap and water.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger purchases.