Returns & Exchanges
At Outdoor Living, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unused home and garden products. Simply ensure items are in their original packaging to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Securely pack the items in their original boxes, including all manuals and hardware, to prevent damage during transit.
Ship the Items
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing